How are after-sales service and technical support ensured?

Our global network of 30 service centers provides 7×24-hour response, with a commitment to on-site arrival within 48 hours. We maintain a 10-year spare parts guarantee system, offer lifetime traceability for critical components, and provide annual equipment health check services.

What is your quality assurance system?

Certified under ISO 9001 quality management standards. Core components achieve in-house machining precision of 0.005mm. Each unit undergoes 168-hour continuous load testing, ensuring a 99.8% factory pass rate.

Do you offer customized configuration services?

We support deep customization. Clients may select configurations including 6-10 color units, specialized drying systems, and automated inspection modules based on production needs. We provide professional technical feasibility studies and analysis.

What is the equipment delivery timeline?

Standard models require 16-20 weeks, including factory testing and acceptance. Expedited delivery is available, reducing lead time to as fast as 12 weeks, subject to configuration requirements and production scheduling.

What guarantees does FANGABNG gravure printing press offer for printing precision?

Our proprietary intelligent registration system achieves dynamic registration accuracy of ±0.1mm, complemented by a closed-loop color management system ensuring batch-to-batch color consistency with ΔE<1.5.

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